WebSubmit an Enquiry. If you are concerned about your water bill or have a complaint about your water company, first discuss it with your water company. If you remain unhappy, please contact the Consumer Council for Water, who will be able to offer further assistance and advice. If you are a worker in the water sector and you want to raise a ... WebMar 6, 2024 · Normally, water companies should provide a minimum of 48 hours’ notice of any interruption to supply and provide details of when it will be restored. If it does not or does not restore supply by the specified time then you are usually entitled to £20 compensation and a further £20 if you don’t receive the first £20 within 28 days.
Claiming compensation from water companies - Citizens …
WebThe Water Services Regulation Authority (Ofwat) is the economic regulator of the water and sewerage industry in England and Wales. Ofwat sets the limit on how much water companies can charge their customers. They aim to protect consumers with value for money and protect the standard of service customers receive from their supplier. WebThames Water's 15 million customers comprise 27% of the UK population. Thames Water (UK) complaints contacts Visit Customer Services Call Customer Services on 0800 980 8800 Email Customer Services on … helpot gluteenittomat
Thames Water agrees £11m compensation after customers …
WebDec 6, 2024 · Monday 6 December 2024 Image: Yau Ming Low / Shutterstock Ofwat has today unveiled its decision that orders Thames Water to pay £11 million to customers for data errors. The failure led to nearly... WebMar 4, 2024 · In this guide we share seven steps you can take to complain about water and sewerage problems. W Which? Editorial team In this article 1. Identify the problem and … WebFeb 20, 2024 · Complaining to OFWAT. In some cases, you may be able to complain to OFWAT, the water industry regulator, but only about certain things. You should … helpot jalkakylpypommit