WebKey Result 1: Reduce the number of customer interactions by 5% before the resolution of a problem. Key Result 2: 20% increase in the completion of fact taking when a customer calls to lodge a complaint. Key Result 3: 25% increase in the followup to ensure that the problem was resolved suitably. WebThe NTP was driven by the National Key Results Areas (NKRA), National Key Economic Areas (NKEA) and Strategic Reform Initiatives (SRI). In order to accelerate the delivery of results in both social and economic areas, Malaysia adopted the 8-step Methodology to develop the National Transformation Programme (NTP). Results
Sam Mattey - Managing Director - APAC - DISYS Asia Pacific
The Government Transformation Programme (GTP) is an effort by Malaysia's Government to address seven key areas concerning the people of the country. The programme was unveiled on 28 January 2010 by the Malaysian Prime Minister Najib Tun Razak. and is expected to contribute in making the … Meer weergeven The National Key Results Areas (NKRAs) under the GTP were identified to improve the socio-economic growth of Malaysia. The NKRAs are the priority needs of the people. It represents a combination of short-term … Meer weergeven • Performance Management & Delivery Unit • PEMANDU_Government Transformation Programme Meer weergeven WebDownload National key result areas and performance targets Source publication Malaysia's government transformation programme: A preliminary assessment Article Full … how does gainshare work
Key Result Area (KRA) – Centre for Corporate Communications
Web6 dec. 2012 · Point to note. -KRA is not the result. -KRA is the area identified as important or crucial where a result will assist in the achievement of the set objectives or goal. … Web9 jul. 2024 · This study was conducted to gather empirical data relative to graduate faculty as accreditation key result area;, re-assess the sustainability of the strengths of the faculty as KRA, ... Web24 jun. 2024 · How to create key result areas. Here are five steps to creating your own key result areas: 1. Evaluate how you're performing. Before getting started, examine your … how does galarian ponyta evolve